1. Getting Started
2. Making Time for eLearning
3. Check Your Knowledge
4. What You Need To Know
5. Customers with Disabilities Who Use Service Animals
6. Customers with Disabilities Who Have Support Persons
7. Customers with Disabilities Who Use Assistive Devices
8. How Does This Apply To You
9. What Would You Do?
10. Wrapping Up
11. Credits and Acknowledgements
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