Getting StartedWelcome to this module on Serving Customers with Disabilities, part of the Accessible Customer Service eLearning course for the Council of Ontario Universities.
This is Lubos Novak, and he will be your guide throughout the module. Once again, Jeannine Smith and Hannah Cohen will join me to share their experiences in accessible customer service from their work in classrooms and offices throughout campus.
You will recall that in the previous module, we discussed how to interact with persons with various types of disabilities.
    |
Resources | Map | Back | Next |