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Module 3 – Serving Customers with Disabilities

Image of Lubos NovakGetting Started

In this module, we’re going to explore more specifically how to interact with persons with disabilities who use service animals, support persons or personal assistive devices.

We’ll talk about how to support accessible customer service to persons with disabilities by assisting their access to devices typically available at your university.

Finally, we’ll discuss some of the steps you may take if someone with a disability is having difficulty accessing services at your campus, be it in the classroom, office or other campus facility.

Are you ready? Let’s get started.




 

 


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