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Module 1 — Understanding the AODA and the Accessibility Standards for Customer Service

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You could say that the AODA reflects an attitudinal shift about the right of persons with disabilities to full participation in our society. Barriers are not acceptable since now we know that much of what “disables” people is not a disability but rather an inaccessible environment.

Accessibility is as much about anticipating and preventing barriers as it is about identifying and removing existing barriers. Often, if we design something with persons with disabilities in mind, we prevent barriers and help ensure better access.

 

 

 

 




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