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Module 3 – Serving Customers with Disabilities

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Sometimes, faculty and students may be curious about the role of a support person for a student with a disability or they may think that a support person gives a student with a disability an edge or advantage. For example, some people may feel that students who receive the support of notetakers don’t need to attend class or students who use interpretation or scribe services during exams may receive helpful hints that students without disabilities don’t get.

It is important to know that having a support person aids accessibility in much the same way a service animal or assistive device does. The presence of a support person does not reduce academic standards or expectations of a student’s performance. Students with disabilities are expected to demonstrate their knowledge just as other students are.

 

 

 

 

 


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