Wrapping UpWrapping Up
You’ve finished this introductory module on the Accessibility for Ontarians with Disabilities Act and the Accessibility Standards for Customer Service. You may wish to keep this printable summary of the module for future reference.
I hope you will take time to speak to your colleagues about how you can make your teaching, support services and/or facilities more accessible.
In most cases, accessible customer service starts with a simple question: May I help you?
Module 2 - Communicating with Customers with Disabilities
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