In campus facilities
Charlene, a fourth-year student, is working as a campus tour guide in the university’s recruitment office. She really enjoys this job, particularly introducing newly accepted students and their parents to the beautiful campus. As she arrives at the recruitment office to take a group on a tour, she notices that one of the parents is holding a long, white cane. Charlene can’t recall having anyone with vision loss in one of her tours before and she’s really not sure what to do.
Question 3
What would you do?
a) Speak quietly to the man’s daughter and ask how her father will participate in the tour.
b) Start the tour as usual, pointing to notable buildings and popular points of interest.
c) Decide on your own to change the tour route to avoid a busy intersection, which also means not going by one of the libraries, one of the oldest
and most beautiful buildings on campus.
d) Welcome the man to the campus, briefly describe how you typically conduct the tour and ask him if there is anything in particular you can do for him.
The correct answer is d) Welcome the man to the campus, briefly describe how you typically conduct the tour and ask him if there is anything in particular you can do for him. The best response usually begins by asking the person with the disability, “May I help”?
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