Additional RequirementsDisruptions in Service
Your university must provide notice to the public when there is a temporary disruption to your facilities or services. This applies whether a temporary disruption is planned or unexpected. This notice is important to persons with disabilities because they often go to a lot of trouble to access your services. Here are a few examples of disruptions.
Elevators out of service
Cancelled classes due to illness
Building shutdowns
Changes in building access due to construction
Example
Stan, a second-year geography student with multiple sclerosis, typically spends about two hours getting ready in the morning. One cold January morning, Stan prepares to go and meet with his teaching assistant during her regularly scheduled office hours. When he arrives at her office, Stan finds a note taped to the door indicating that the teaching assistant is away and has cancelled her morning office hours.
What might the teaching assistant have done differently to help avoid situations like this?
The standard requires your university to provide notice of temporary service disruptions using a variety of methods that can include:
Posting in a conspicuous place
Sending an email message
Posting on a website
Any other reasonable method under the circumstances
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