To achieve compliance with the standard, your university must also:
Allow persons with disabilities to be accompanied by their support persons while on campus and let them know what, if any, admission will be charged for support persons
Provide notice of temporary disruption to facilities or services that persons with disabilities may use or access
Establish and make publicly available a process for receiving and responding to feedback about accessible customer service, specifying the actions to be taken if a complaint is received
Train anyone who interacts with the public on behalf of the university on accessible customer service, which is why you are taking this training!
Resources | Map | Back | Next |