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Module 1 — Understanding the AODA and the Accessibility Standards for Customer Service

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Question 3

It is the week before classes begin and students are settling into residence, their new home away from home. Blair, a first-year political science student who has epilepsy, is excitedly moving in with her parents’ help. Blair’s service dog, Cosmos, is accompanying her as she goes to and from her room and their van.

After watching her arrival, two other female students whose room is located right next door to Blair’s, approach the residence don, saying they don’t feel comfortable being next door to Blair because they are worried about the dog barking which may disrupt their studies.

How should the don handle this? 


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