Jump to Navigation

Council of Ontario Universities Logo


Module 3 – Serving Customers with Disabilities

What Would You Do?

In the classroom

As a faculty member, you constantly try to find new ways of engaging your students’ attention in the material you teach. In spite of all your efforts, you are finding in one particular theory course that a good number of students are text messaging or hanging out on Facebook, MySpace or Twitter.

In preparing your next lecture, you decide that you will ask the students to close or put away their laptops so that they can better concentrate on the material you are teaching. As you make this decision, you recall that some students use laptops for disability-related reasons.

How can you follow through with your decision while respecting these students’ accessibility needs?


This button changes the font size to 14 This button changes the font size to 15 This button changes the font size to 16 This button changes the font size to 17 Resources Map Back Next