Wrapping UpYou’ve completed this module on communicating with persons with disabilities.
I hope you’ve learned a few techniques to help you polish your communication skills, both on and off campus. You may wish to keep this printable summary of the module for future reference.
When we put ourselves in the other person’s shoes, we’re setting the stage for thoughtful, respectful communication. When we ask, “May I help you?” we’re on our way to providing excellent and accessible, customer service.
Module 3 - Serving Customers with Disabilities
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