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Module 2 — Communicating with Customers with Disabilities

What Would You Do?

In campus facilities

Every year in August, new faculty members are welcomed to the university with a President’s Reception, usually held in the evening following a day-long orientation.

Yasmine, a new faculty member in the Department of Computing, specializing in Biomedical Computing, plans to attend the reception. She uses a wheelchair. Once there, two of her colleagues from the Department are also in attendance and they gather around Yasmine, engaging her in small talk about the department, the students and the community.

The Department Head, who has been milling around the room, joins the group, pulling with him one of the stacking chairs that are located near the wall.

Why would the Department Head bring a chair with him?


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