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Module 2 — Communicating with Customers with Disabilities

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Are you wondering why we’re providing information about intellectual and development disabilities in training for the university community?

A few persons with intellectual or development disabilities do attend university. Furthermore, the purpose of this training is to encourage you to think about all the different people who come to your campus, including parents, children of mature students and kids attending campus programs like summer camps. Any of these people could be persons with intellectual or developmental disabilities, requiring your skills and willingness to provide them with accessible customer service.












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