Intercultural Problem-Solving Strategies – Understanding Verbal and Non-Verbal Messages
Description
Description
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Most intercultural conflict is related to perceptual differences. In this session we will discuss: developing strategies to identify and address communication style differences; learning when and how to address non-verbal issues of concern; using a problem-solving paradigm to analyse case studies; and identifying aspects of culture that may be present in workplace interactions.
Learning Objective – In this session you will learn:
- To identify and address communication style differences and non-verbal issues in the workplace.
- How to apply a cross-cultural problem-solving paradigm in your workplace.
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Leadership, Learning and Organizational Development
More information
- Language
- English
- Alternate version
- This workshop is not offered in the other official language at this time.
- Audience
- University of Ottawa's employee
- Student
- Delivery mode
- In class
Accessibility
If you have any accessibility needs, please contact the service offering the workshop as soon as possible so we can ensure your accessibility needs are met (see your invitation for contact information
Dates
There is no event or no online module available at this moment.